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Request Running Too Long Salesforce Apex Error

I am getting a Request Running Too Long error in the apex logs for my GRAX jobs. How can I best troubleshoot this Salesforce platform error.

Does GRAX do Salesforce metadata backups?


Apex Heap Size Too Large Error

I'm seeing an 'Apex heap size too large' error in my apex jobs, how can I further troubleshoot?

Person Accounts and GRAX

What are the considerations are using person accounts with GRAX?

GRAX and Sandbox Refresh

What do I need to consider when refreshing a sandbox?

Is GRAX data encrypted?

Salesforce has IP Whitelisting enabled - GRAX App not able to login SF

Receiving this error from within GRAX app trying to connect to SF. UnhandledPromiseRejectionWarning: Error: LOGIN_DURING_RESTRICTED_DOMAIN: cannot log in from current domain

Does GRAX use Salesforce API?

For backups, archives, and restores, is my Salesforce API usage impacted?

Do I need to use Salesforce Shield as well?


GRAX Compatibility with Heroku Private Space / Custom Domains and SSL / IP Whitelisting

I have been setting up my private space, as it is required to use GRAX, but I am wondering about some of the options within the heroku app, such as setting up a custom domain, enabling SSL, and whitelisting IPs. Can you provide more context on each, and when/why they are needed?