Overview

Backup, archive, recover, and reuse your cloud application data anywhere, anytime.

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Need Help?

Get in touch with a human by emailing [email protected] for further assistance.

What is GRAX?

GRAX is the leading SaaS Data Value Platform that helps businesses adapt faster by protecting their data and its value, empowering them to get more strategic value out of their historical cloud application data. With GRAX, customers can fully capture, own, access, and reuse all of their historical SaaS application data by simply backing it up or archiving it to their own cloud environment.

With GRAX, customers can:

  • Own & access their data 24/7
  • Capture record changes and restore to a specific Point-in-Time
  • Reuse their historical data easily for analytics, AI/ML, data warehousing, & more!

This allows GRAX customers to evolve from basic data backup and recovery to reusing their historical backup data to adapt faster.

GRAX Products

Our products are designed to help our customers turn their data into value faster. The GRAX product suite is comprised of four core products:

  • Backup and Restore: Backup and recover data for business continuity
  • Data Archive: Reduce storage costs & improve app performance without losing access
  • Time Machine: Navigate changes in your cloud application data over time
  • History Stream: Optimize & grow your business by making cloud app data available anywhere at anytime

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Want to learn more?

Explore GRAX products and packages by visiting our pricing page.

Supported Salesforce Products

GRAX is the top backup, recovery, and archive solution for Salesforce. We natively support:

  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Salesforce Community Cloud
  • Salesforce Platform

For more information, please see our GRAX Salesforce AppExchange listing.

The GRAX Virtual Appliance

GRAX is deployed as a Virtual Appliance (VA). Only with GRAX can you capture and maintain your Salesforce data's Digital Chain of Custody because GRAX is deployed in the customer's cloud environment. This allows you to bring your historical Salesforce data under your security umbrella.

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Need more info?

Learn more about the GRAX Virtual Appliance and information architecture here.

Getting Support

GRAX's award-winning support team is available by email and phone. To submit a request, please email [email protected] or call 844-472-9387 (844-GRAX-DVP). Standard support is available 9 am - 5 pm EST Monday through Friday (excluding major US holidays).

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Need more info?

See our support policy for more details about our customer support response times.