GRAX Hosted

The GRAX app provides backup, recovery, and data archive capabilities for customers who need to have ownership of backup data for their Salesforce instances. GRAX Cloud is the evolution of GRAX for customers without established cloud presences, teams, or skill sets. With zero need for supporting infrastructure, get the value of GRAX quickly and easily without the hassle of hosting resources in-house.

To review the GRAX architecture:

Salesforce

The GRAX Managed Package is deployed into your Salesforce instance to provide access surfaces for your Salesforce users directly in the Salesforce UI. This includes Permission Sets and Lightning Web Components.

Salesforce access does require some management:

• Configure IP restrictions in the Salesforce Setup UI to the IPs of your GRAX Cloud instance (provided by Support).
• Add a Remote Site setting in the Salesforce configuration to allow communication to the GRAX app.
• Manage access to the Salesforce environment for GRAX support staff by granting and revoking access using the Salesforce Grant Login Access feature.

Storage

To take advantage of the GRAX Managed advantages while still owning the data storage used for longterm retention, GRAX supports customer ownership of storage buckets. Access credentials can simply be passed into the app during configuration.

Security

For information regarding the security and compliance of GRAX deployments, see our security documentation.