Archive FAQ

When is Legacy Archive being retired?

See the Legacy Archive Retirement page.

Does Archive support Big Objects?

See the Big Objects page.

What does System.LimitException: Apex CPU time limit exceeded mean?

Example: CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY msg=CaseTrigger: System.LimitException: Apex CPU time limit exceeded

Your Salesforce has "before delete triggers" configured for the objects you are deleting; The Apex code in this trigger is taking too long to run on a record and failing with a System.LimitException error due to a SFDC platform time limit. The Salesforce platform enforces that Apex code from triggers must run within a short amount of time to prevent excessive resource consumption.

You need to review your triggers and do one or both of the following:

1. Grant the GRAX user an exception from those triggers
2. Optimize the trigger code to run in less time

See the Apex Developer Guide for full details.